1. Introduction
At Krivara Technologies ("Krivara," "we," "our," or "us"),
we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.krivaratech.com) or engage our services, including workshops and training programs.
Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (as applicable).
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
Fill out contact forms or request consultations
Communicate with us via email, chat, or phone
Create an account or sign a service agreement
Register for workshops or training programs
Provide project requirements, specifications, or business data
This may include: Name and contact information (email, phone number, address) Company name and business information, Job title and role Project requirements and technical specifications, Payment and billing information Workshop registration details Communications and correspondence with our team
2.2 Information Collected Automatically
When you visit our website, we may automatically collect: IP address and device information, Browser type and version Pages visited and time spent on pages, Referring website addresses Operating system and device type, Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information from: Cloud service providers (AWS, Azure, GCP) when integrating services, Payment processors for billing purposes, Analytics services that help us understand website usage, Business partners or referral sources
2.4 Project and Service Data
When providing services, we may have access to: Your business data, databases, and systems, Application code and technical infrastructure, User data within systems we develop or maintain, Analytics and performance metrics
2.5 Workshop and Training Data
For workshop participants, we collect: Registration information, Attendance records, Participation and performance data, Feedback and evaluation responses
3. Data Storage and Location
3.1 Primary Data Storage
Customer basic data and contact information are stored on servers located in India to comply with Indian data protection regulations.
3.2 Project-Specific Data
Project-specific data and application data may be hosted: In India (default)Based on client location and requirements, On cloud infrastructure in specific regions as agreed upon in the service agreement, On client-specified cloud platforms (AWS, Azure, GCP)Data hosting location is determined through consultation with the client and documented in the service agreement.
3.3 Workshop Data
All workshop-related data, including registration information, attendance records, and participant details, are stored on servers in India.
4. How We Use Your Information
We use collected information for the following purposes:
4.1 Service Delivery
Developing custom software, AI/ML solutions, and cloud services, Providing IT support and system maintenance, Creating dashboards, reports, and analytics, Communicating about project status and deliverables, Conducting workshops and training programs
4.2 Business Operations
Processing payments and managing billing, Responding to inquiries and providing customer support, Improving our services and website functionality, Conducting research and analysis to enhance our offerings, Managing workshop registrations and logistics
4.3 Legal and Security, Complying with legal obligations under Indian law, Protecting against fraud, security threats, and abuse, Enforcing our Terms and Conditions, Resolving disputes and troubleshooting issues4.4 Marketing and Communications, Sending service updates and newsletters (with your consent)Providing information about new services, workshops, and features, Conducting surveys and gathering feedback, You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in: Cloud infrastructure hosting and management, Payment processing, Email and communication services, Analytics and website optimization, IT infrastructure and security, These providers are contractually obligated to protect your information and use it only for specified purposes.
5.2 Workshop Partners
For workshops conducted in collaboration with third parties, we may share participant information solely for the purpose of workshop coordination and delivery.
5.3 Business Transfers
If Krivara is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
5.4 Legal Requirements
We may disclose information when required by Indian law, court order, or government regulation, or when necessary to: Protect our legal rights, Prevent fraud or security threats, Comply with legal processes under Indian jurisdiction, Protect the safety of our users or the public
5.5 With Your Consent
We may share information for purposes not described in this policy with your explicit consent.
5.6 Workshop Data Sharing
Workshop participant data and information shared during workshops will not be disclosed to any third party except as required by law or with explicit participant consent. This includes: Participant contact information, Attendance records, Workshop materials and content, Discussions and interactions during workshops
6. Data Security
We implement industry-standard security measures to protect your information, including: Encryption of data in transit and at rest, Secure cloud infrastructure with access controls, Regular security assessments and monitoring, Employee training on data protection, Multi-factor authentication and secure credential management, Compliance with Indian IT security standards, We maintain servers in India with appropriate physical and electronic security measures to protect customer basic data. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to: Fulfill the purposes outlined in this policy, Comply with legal, accounting, or reporting requirements under Indian law, Resolve disputes and enforce agreements, Maintain business records and project documentation, Personal data will be retained in accordance with Indian data protection laws. When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies. Workshop data is retained for a period of 5 years or as required by applicable law.
8. Your Rights and Choices
Under Indian data protection laws, you have the following rights:
8.1 Access Request access to the personal information we hold about you.
8.2 Correction Request correction of inaccurate or incomplete personal information.
8.3 Deletion Request deletion of your personal information, subject to legal retention requirements under Indian law.
8.4 Withdrawal of Consent Withdraw consent for processing where we rely on consent as the legal basis.
8.5 Grievance Redressal Raise concerns or complaints regarding data processing with our Grievance Officer (details below).To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by Indian law.
9. Grievance Officer
In compliance with the Information Technology Act, 2000, and rules made thereunder, we have appointed a Grievance Officer to address privacy concerns:
Grievance Officer
Email: grievance@krivaratech.com
Phone: +91
Address: Hyderabad, Telangana, India
The Grievance Officer will acknowledge complaints within 24 hours and resolve them within 15 days from the date of receipt.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to: Remember your preferences and settings, Analyze website traffic and user behavior, Improve website functionality and user experience, Provide personalized content, You can control cookie settings through your browser preferences. Please note that disabling cookies may limit certain website features.
11. Third-Party Links
Our website may contain links to third-party websites, including cloud service providers, partner sites, or resources. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. International Data Transfers
While customer basic data is stored in India, project-specific data may be transferred to and processed in countries other than India based on client requirements and service agreements. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.
13. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly in accordance with Indian law.
14. Workshop Confidentiality
All information shared during workshops, including: Participant discussions, Questions and interactions, Case studies and examples, Workshop materials and content, This information is treated as confidential and will not be shared with third parties without explicit consent. Participants are also required to maintain confidentiality of workshop content and fellow participant information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements under Indian law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.16. Compliance with Indian Laws, This Privacy Policy complies with: Information Technology Act, 2000 Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 Digital Personal Data Protection Act, 2023 (as applicable)Other applicable Indian data protection regulations
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices,
please contact us:
Krivara Technologies
Email: grievance@krivaratech.com
Phone: +91
Address: Hyderabad, Telangana, India
Website: www.krivaratech.com
Last Updated: October 3rd 2025
